Legal
Privacy Policy
How Capital City Vent Clean handles the information you share with us through this website or over the phone.
Information we collect
When you submit the estimate form or call us, we collect the details you choose to provide: your name, phone number, email address, property address, and any description of your duct or vent system. We do not ask for payment details through this website.
How we use it
We use your information solely to respond to your request, prepare an estimate, schedule service, and follow up about the work. We do not sell or rent your information to anyone.
Sharing
We share information only where necessary to deliver the service you requested, or where required by law. Service providers that help us operate this website may process data on our behalf under confidentiality obligations.
Cookies and analytics
This website may use basic cookies and analytics to understand how pages are used. You can block or delete cookies through your browser settings; core pages will continue to work.
Embedded map
Our location pages embed a Google Map. Loading that map means Google may receive information about your visit under its own privacy policy.
Retention
We keep estimate requests and service records for as long as needed to serve you and to meet ordinary business and record-keeping requirements.
Your choices
You can ask us to correct or delete the information you have given us. Contact us using the details below and we will action reasonable requests.
Children
This website is intended for adults arranging services for a property. We do not knowingly collect information from children.
Changes
If this policy changes, the updated version will be posted on this page.